Mercedes-Benz Service and Repair

I only allow Johnny's automotive to work on my car - Mercedes Benz C300 (well maintained and always kept clean) Im very selective on who I allow to service my car, and Johnny's Automotive exceeds all of my expectations. Walking into the lobby feels good. Its clean, inviting, and they treat you like youre a real friend, even from my first visit. I recently had an emergency and was going to drop my car off with a plan to call them at 9am. Upon arrival, I noticed they looked like they were open. I took my chances, opened the door and pleasantly surprised, they were open. It was right around 7am. Since Im an essential employee, I needed to report for duty asap. Johnny's got my car repaired in a time of urgency and got me back on schedule. I certainly had a unique situation for them, and yet, they still exceeded expectations. I will only allow Johnny's Automotive to service my car because of who they are, what they stand for and how they treat their customers. They are truly a one of a kind automotive shop. Im not an easy to person to please but they've got me. All smiles here. I gladly give then a 5 star review. Id give them 10 stars if I could. Highly recommended. Final thought.. I go to the Winter Haven location and although the lounge is smaller, it's always clean and welcoming. I dont want to leave even after my car is ready. Thanks again for taking care of my urgent repair in such a timely fashion. Im truly grateful for your service and upholding your values. Phenomenal.

Johnnies is currently the only shop I will let service my Mercedes benz c300. I take very good care of my car and I use Johnnies because they treat my car as if it were their own. Pricing is better than other places nearby, their customer service is exceptional and the lounge area is 5 star hotel quality.

Usually my husband is the one that takes our vehicles to be serviced. But on that particular day I had to take it.Going to auto shops gives me anxiety because from experience they bring you a list of “issues”. I needed a service B on my Mercedes GLA350, which later turned into needing new brake pads. They were so throughout and kind during the entire process. By choice, I spent hours in the lobby doing some work on my lap top. They offered a complimentary ride to any place that I wanted to go, even a loaner car if I decided to go home. The lobby was actually calm with plenty of snacks and refreshments. The gentleman that ran the front of the counter were extremely nice and respectful. Once the car was complete, I had 4 purple roses on my dashboard (This was right before Mother’s Day weekend) Such a kind gesture! My family will be using their services in the future. I’m recommending them to everyone :)

It is hard to know where to begin when you are overwhelmed by professionalism and finding a garage with folks that care and listen. I can verify that the other reviews commenting on the inside of the “waiting room “for lack of a better term is unlike anything I have seen before. Snacks, relaxer chairs😉, television , the shops history listed on the wall … and best of all they’re honest. I brought in a 2016 Mercedes Metris with a breaking issue. I was genuinely concerned only because we had owned the vehicle for less than two months and it could have been anything. Usually…with any MB, anything that breaks = lots and lots of money to repair! The Mercedes-Benz dealerships were quoting us anywhere from two to $300 an hour just for a look and that that much an hour for labor! 😖 Their service departments are so overwhelmed and overbooked that one of them only had one mechanic for 76 Metris’s on site that needed repair. 😖Need I say more. So I looked online and saw the reviews on Johnny’s. From the first call … it was great!!! we drove down and the gal that took care of us and checked us in was wonderful. I sent them some additional potential recalls that may or may not have been relevant to the issue with my vehicle. Had I done that to another repair shop it probably would have been completely disregarded ignored and probably deleted . However, that was not the case here. Everything I found and texted to them wad was responded to with courtesy and a “thank you”.. wow! We were treated with good old-fashioned politeness that I haven’t seen or experienced in years to be totally honest. So now let’s talk about price. The initial problem could have possibly been would a small fortune to repair at a Mercedes-Benz shop. However, the issue they found was easily and quickly repaired, and I also had them do a preventative brake flush for the system as well. To get out of a shop with a Mercedes-Benz under $300 is rate these days. But Johnnys did it. I am extremely grateful. When I thought the reviews were too good to be true well guess what they’re not. They are true. So, if you have any issues at all before you spend a small fortune at a dealership charging anywhere from two to $300 an hour go to Johnny’s first. It was definitely worth the ride from Solivita.

Our Mercedes C280 needed the A service. Friendly staff, short wait, and reasonable price. Do recommend this shop.

I went to Johnnys because of a battery concern on my Mercedes a 220. Mike quickly wrote up my concern and dispatch the car to Edgar. They quickly proceeded to do a safety inspection as well as diagnose the problem being a secondary battery. Part was ordered and replaced in a very timely manner. Price was very competitive and a lot Less than Mercedes-Benz had quoted. Beautiful shop great people. Technicians know their business highly recommend them!!