Can an independent shop do Service A and Service B on my Mercedes?

Yes. Both are scheduled maintenance: an oil and filter change with the correct approved oil, plus a list of inspections and replacements that depends on your model and mileage. We look up the list for your car, do the work, and document it.

What oil do you put in a Mercedes-Benz?

An oil that carries the Mercedes-Benz approval your engine requires. That approval matters more than the brand name on the bottle. We check it for your engine and year and tell you what we used.

Will servicing my Mercedes with you affect the factory warranty?

Having scheduled maintenance done at an independent shop doesn't void a factory warranty on its own. What matters is that the work is done to the manufacturer's schedule with the right parts and fluids, and that it's documented. We do all three and keep the records.

What if my Mercedes needs something you can't do?

We tell you. Some work needs equipment or software functions we don't have, and we won't take on a job we can't finish properly. You'll get a plain explanation of what's needed so you can make the call.

Why do some Mercedes parts take longer to get?

Some European parts come from a supplier rather than a local shelf, which can add a day or two. If that's the case for your repair, we'll give you the timing before we start.

Mercedes-Benz Service at Johnny's Automotive in Haines City, FL

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Where to bring your Mercedes-Benz

31600 U.S. 27, Haines City, FL 33844

Get directions About the Haines City shop

Hours

Monday: 7:30 AM to 5:30 PM
Tuesday: 7:30 AM to 5:30 PM
Wednesday: 7:30 AM to 5:30 PM
Thursday: 7:30 AM to 5:30 PM
Friday: 7:30 AM to 5:30 PM
Saturday: Closed
Sunday: Closed

Mercedes-Benz service in Haines City: what you need to know

Most recent Mercedes-Benz models track their own maintenance and put a reminder on the dash. The two you'll see most are Service A and Service B. Service A is the lighter visit, built around an oil and filter change and a set of inspections. Service B adds more to the list, which can include items like the cabin filter and brake fluid. What's on each list depends on your model, year, and mileage, so we look it up for your car instead of working from a generic sheet.

The detail that matters most on a Mercedes is the fluid. Engine oil has to carry the Mercedes-Benz approval number your engine calls for, and coolant, brake fluid, and transmission fluid have their own specifications too. The right bottle isn't always the one on a parts store shelf. We confirm the requirement for your engine and use what it calls for, and we'll tell you what went in.

Here's the honest part. Some work on a modern Mercedes needs equipment, software, or a part we can't confirm properly. If your job lands there, we'll say so up front and point you in the right direction instead of guessing on your dime.

For everything else, you get the same thing every customer gets: ASE certified technicians, a digital inspection with photos sent to your phone, and a 36 month, 36,000 mile nationwide warranty on what we fix. We're a family owned independent shop with locations across Central Florida, and every one of them works on Mercedes-Benz vehicles. We don't start work you haven't approved.

What we offer

Mercedes-Benz services at our Haines City shop

Reviews

What Mercedes-Benz owners in Haines City say about our work

Johnnies is currently the only shop I will let service my Mercedes benz c300. I take very good care of my car and I use Johnnies because they treat my car as if it were their own. Pricing is better than other places nearby, their customer service is exceptional and the lounge area is 5 star hotel quality.

Shane Wise

1 month ago

Verified Google Review

It is hard to know where to begin when you are overwhelmed by professionalism and finding a garage with folks that care and listen. I can verify that the other reviews commenting on the inside of the “waiting room “for lack of a better term is unlike anything I have seen before. Snacks, relaxer chairs😉, television , the shops history listed on the wall … and best of all they’re honest. I brought in a 2016 Mercedes Metris with a breaking issue. I was genuinely concerned only because we had owned the vehicle for less than two months and it could have been anything. Usually…with any MB, anything that breaks = lots and lots of money to repair! The Mercedes-Benz dealerships were quoting us anywhere from two to $300 an hour just for a look and that that much an hour for labor! 😖 Their service departments are so overwhelmed and overbooked that one of them only had one mechanic for 76 Metris’s on site that needed repair. 😖Need I say more. So I looked online and saw the reviews on Johnny’s. From the first call … it was great!!! we drove down and the gal that took care of us and checked us in was wonderful. I sent them some additional potential recalls that may or may not have been relevant to the issue with my vehicle. Had I done that to another repair shop it probably would have been completely disregarded ignored and probably deleted . However, that was not the case here. Everything I found and texted to them wad was responded to with courtesy and a “thank you”.. wow! We were treated with good old-fashioned politeness that I haven’t seen or experienced in years to be totally honest. So now let’s talk about price. The initial problem could have possibly been would a small fortune to repair at a Mercedes-Benz shop. However, the issue they found was easily and quickly repaired, and I also had them do a preventative brake flush for the system as well. To get out of a shop with a Mercedes-Benz under $300 is rate these days. But Johnnys did it. I am extremely grateful. When I thought the reviews were too good to be true well guess what they’re not. They are true. So, if you have any issues at all before you spend a small fortune at a dealership charging anywhere from two to $300 an hour go to Johnny’s first. It was definitely worth the ride from Solivita.

ann miller

1 year ago

Verified Google Review

Our Mercedes C280 needed the A service. Friendly staff, short wait, and reasonable price. Do recommend this shop.

Hartmut Berns

1 year ago

Verified Google Review

FAQ

Mercedes-Benz service in Haines City: questions answered

Where we work

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Pick whichever one is easiest to drive to.

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ASE Certified Technicians

ASE certified techs working on your vehicle

Flexible Drop-Off Hours

Convenient service options

20+ Years

2 decades of trusted service

Mercedes-Benz Service in Haines City, FL

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Where to bring your Mercedes-Benz

Hours

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Mercedes-Benz services at our Haines City shop

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What Mercedes-Benz owners in Haines City say about our work

Mercedes-Benz service in Haines City: questions answered

Mercedes-Benz service at our other shops

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