Auto Repair in Winter Haven

Superior service all around.

Great service and flexibility providing a quick drive home while the vehicle was being serviced!

I need to brag on Johnny’s automotive in Winter Haven. We had our check engine light come on last week and originally took it to another garage. They had our car all day from 8:00am on and waited til the end of the day when my husband called(they didn’t call us)to tell us that they couldn’t get to it until the following Tuesday! So I had to get a ride to go get it and then the next day we took it to Johnny’s. Johnny’s called us and said what they thought the problem was and had checked to see if it was still covered under our warranty because we have a 2022 car with relatively low mileage. Turns out that it was covered until November 5th! That’s next week! I feel like the hand of God protected us! But there’s more: this lovely girl named Sara from Johnny’s offered to drive our car to the dealership for us- it’s all the way in Lake Wales! My husband was at home (not close) and I was at work and we couldn’t get there, so she drove it there for us! Johnny’s didn’t charge us anything and Sara even called us back today to follow up with us. I am so impressed! This is very rare. If we ever have any more problems we will definitely go back there. We had excellent customer service! So thankful!

This visit was my first and it definitely will not be my last. I have chosen to keep my car rather than trade it in every couple of years as I used to do. My check engine light came on and of course that means a lot of money out-of-pocket to repair the car. I found after a search on Google Johnny’s Automotive and the reviews were great. From the moment of my first call to them through yesterday was such an Stress-free experience. Two issues engine, check light and low tire pressure. They diagnosed it as an evaporator leak and that would require a smoke test costing over $200. The technician asked me about what I was doing when the light came on and I told him I had pump gas in the car. He began asking me a series of questions and he says OK. Let me look at a few things. We may have to do the test but I think maybe it might not be as bad as we think. He came back in a little later and said I think it’s the fact that you did not twist your gas cap on your car and it was just sitting there on top. He said I turned the check engine light on. It’s been running. The engine light has not come back on and rather than go to the expense of a test if you get in it and the light comes back on turn around come back. I said OK he said, but you have another problem and that is there is where on your tires and I was puzzled by that because the tires were not that old they had been on the car about a year the back tires were fine. The front tires were not long story short the tires that I had purchased and trusted a fine automotive store was manufactured in 2021 I bought them in 2026. In June I had a very high car repair at a major dealership. And they told me my cabin filter needed to be replaced and I said go ahead and replace it. When there’s no way in four months that could have been that dirty. I went in for two issues and because I am responsible only for myself they did an inspection of the car. Everything else was fine and I have driven the car now for 15 or so miles and the engine light is still off as of yesterday I will be not going to any dealership and I will not be going to my trusted auto shop that I have patronized for 10 years the staff at Johnny’s automotive are honest, kind, considerate, and knowledgeable. FWS

Good and prompt car service and attentive and cordial personnel

Great experience!! They helped me understand what was wrong with my car and how they were going to fix it. They offer financing which is extremely helpful for the bigger fixes. The whole team is super kind! A very honest and trustworthy company that I will definitely go back too!

Oil change was quick and easy. Hassle free! Highly recommend Johnnys

Nilsen was my service advisor. He was wonderful. Very patient and explained everything. I had to take a call from my grandson while checking out and he was very understanding. My grandson informed me that I was going to be a great grandmother again. The advisors there all pitched in, talking into the phone, to congratulate my grandson and me. It was like having family with me. A truly great experience.

The most esthetically appealing auto shop I've ever seen on top of the most amazing customer service eveeeeeer! They went to bat for me against an oil change place that messed my car up, had free snacks and beverages, a phone charging station aaaaand they even Ubered me back to my hotel. Five stars it's enough for these guys. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐