Steering Problem Diagnosis
October 2026 · Winter Haven
2017 Lexus NX200t

What Caused the Sound When Slowing Down?
What the customer reported
The vehicle owner reported that the vehicle makes a sound when slowing down or braking, but not when turning. They had been told it may be a worn out piece in the steering wheel.
What we found and did
Our Winter Haven shop started with a no-charge initial assessment, and the technician updated the service manager, noting that further testing may be needed for a complete answer. After the vehicle owner approved the work, a part was ordered and the vehicle stayed at the shop until the following Monday. The technician then removed and replaced the intermediate shaft and the steering coupler.