Suspension Noise Diagnosis
September 2026 · Haines City
2021 Kia Soul

What Caused the Clunking Noise Over Bumps?
What the customer reported
The vehicle owner reported a clunking noise coming from the front end of the vehicle when going over bumps.
What we found and did
The technician found that the stabilizer bar links were worn and needed replacement, contributing to the noise. The team replaced the stabilizer bar link kit and also installed two new front tires with an alignment. Additionally, the suspension shock or strut assembly was removed and replaced to ensure optimal performance.
Result
The clunking noise was eliminated, and the vehicle's handling was significantly improved.
Pro tip
If you hear a clunking noise when driving over bumps, it often indicates worn stabilizer bar links. Addressing this early can prevent further suspension damage and maintain smooth handling.
